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The ability to communicate is the primary factor that distinguishes human beings. And it is the ability to communicate well that distinguishes one individual from another. The fact is that apart from the basic necessities, one needs to be equipped with habits for good communication skills, as this is what will make them a happy and successful social being. This program covers assertiveness, voice, tone, body language, networking & more.
Learning Outcomes
Finding out exactly what your customers need - Questioning and Listening Skills
Positive Feedback and Rapport Building Techniques
Creating WIN-WIN outcomes by applying Assertiveness and Influencing Skills
Networking Skills both within and outside the organization
Good Communication - A Habit
Who should attend ?
This versatile workshop is highly recommended for candidates from every faculty , position and domain irrespective of their field of kowledge and profile.
Assertive communications skills
How effective a communicator are you?
Listening skills
Questioning skills
Body language
Creating positive rapport
Communicating on the telephone
Communicating via e-mail
Audio and video conferencing
Using voice-mail effectively
Feedback skills
Leading a successful meeting
Team communication skills
Coach:Liselle D'souza

PEOPLE FIRST Learning & Training Services,

Contact: 7738601615, 9323721601

Email: information@peoplefirstltd.org

Mumbai - 400 065

Client List
Coach Profile
Along with her association with PeopleFirst, Liselle drives her own consultancy that offers concepts, strategies and solutions for building brands that drive sales for different health care companies. In addition to strategizing, her passion for training has resulted in having conducted soft skill, product and outbound workshops at various management levels for companies like Ranbaxy, Tata Institute of Social Sciences and Vodafone.
With her comprehensive people and functional management skills, she has been involved in developing and delivering knowledge-based programs and modules for different levels for corporate.
Contact Details
For any queries mail or call us at :
: 7738601615, 9323721601
: information@peoplefirstltd.org
: www.peoplefirstltd.org